Close to about a decade ago, I remember vividly how my mum would force myself and my sibling into the car and drive off to the market. This was usually once or twice in a month and it was always on Saturdays. As far as she was concerned, it was shopping time and being young, she couldn’t leave us at home alone to fend for ourselves. At the market, I would observe how she would walk into a shop, find a product she was interested in, then talk to the attendant in order to find out the price.
Then they would go back and forth haggling until she found the best deal for the product. This was the prevalent practice back in the day and you probably can relate, right? Fast forward to today, things are very different. Consumers’ buying behaviour has changed a lot. The advent of online shopping, review sites, and social media have changed the way consumers approach shopping today.
Despite the fact that consumers can now make purchases from the comfort of their homes, some still prefer to make their purchases offline in stores. However, over 80% of consumers would have done their research online about the product and how much they are likely to spend purchasing it.
A lot of research is being done on the internet not by scientists or academics alone but by consumers too. Some of these consumers even end up buying online. Why is this practice prevalent today? 2 reasons:
Now that consumer behaviour has changed, retailers also need to adjust to this. As the internet affords the consumer the opportunity to research before they buy, the internet also enables you to be in front of potential customers when they are searching for your products and services. It is therefore imperative that you flow with the tide by getting your business online.
The process might seem overwhelming for you which is why we have created a Kickstarter package for you in order to get you started and much more, achieve your business goals.
- Find out more about Kick start package here: https://www.tinklingd.com/smecenter/kickstart/